Spa & Fitness

The Carlton Club at The Ritz-Carlton, Chicago


(312) 573-4902 


Operating Hours

The reception desk will be staffed:

  • Weekdays 9:00am - 6:00pm
  • Weekends 10:00am - 6:00pm

Spa services will be scheduled

  • Weekdays 10:00am - 6pm
  • Weekends 9:00am - 6pm

Sauna and steam are OPEN

Far from the bustle of Michigan Avenue, tucked away on the top of the Water Tower Place, the day spa at The Ritz-Carlton, Chicago offers a peaceful retreat where pampering is the priority.

Our extensive treatment menu includes massages, facials and our signature Indulgent Drench Body Experience.

Reservations and Cancellations

For maximum convenience and flexibility, we recommend that you schedule your spa sessions in advance. All appointments can be guaranteed with a membership number. A 24-hour cancellation notice is required to avoid being charged the full treatment rate.


We recommend arriving at least 20 minutes before your scheduled appointment to allow time to change, shower and enjoy a few minutes of steam or sauna. A robe, slippers and locker will be provided upon your arrival to the Spa. If you choose, undergarments may be worn during treatments; however, all our therapists are highly skilled in proper draping procedures to ensure your complete comfort and privacy.

The Spa invites you to revel in an environment of luxury, privacy and comfort. With our magnificent location and facilities and our latest luxurious body treatments and services, The Ritz-Carlton, Chicago Spa is the perfect place to unwind, relax and rejuvenate yourself.


Member Discount

Carlton Club members, enjoy 20% off on all spa treatments and retail purchases.
To reserve your next treatment call 312-573-4915 or

Updated pricing for spa services may be found here



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